The business has been sold to Vonex Ltd, who are now supplying the services and customers will be redirected to a new website soon.

This area sets out our customer terms and conditions and other policy and contract information. 

  • Critical Information Summaries

    See the key details of your product, plan, device or service. 

  • Standard Fee Table 

    This shows all the fees and other costs that you may be charged. 

  • Equipment Warranties 

    This sets out the warranty terms and conditions for equipment you purchase from us.

  • Privacy Policy 

    We are strongly committed to protecting your privacy while interacting with our content, products and services. 

  • Website Terms of Use

    By accessing or using a website you agree certain terms of use. This area sets out what the MyNetFone Website terms of Use are.  

  • Acceptable Use Policy

    This is our Acceptable Use Policy. It applies to all Services we supply to all our customers and users.

  • Authorised Representative Form

    If you wish to appoint an Authorised Representative to deal with MyNetFone on your behalf, please complete this form.

  • Scam Calling