Manuals & Setup Guides

Setup or reconfigure your equipment

Our Downloads section has all the important equipment documentation and software such as Datasheets, Quickstart Guides, Firmware (including device software upgrades) and Manuals to help you setup your new equipment in no-time, or update the configuration on your existing equipment. Find the documents for your device - click here.

New customers

If you're new to our services, you could benefit from having a look at these handy guides:

  • MyNetFone Welcome Guide - this guide gives you a general overview of the MyNetFone service andincludes handy tips and advice to help you make the most of your service.
  • MyNetFone Virtual PBX Guide - this guide explains basic phone usage and Online Portal configuration, so you can take advantage of all the Virtual PBX features.
  • MyNetFone Virtual PBX Portal User Guide (NEW) - some customers have been migrated to a new portal interface. This guide explains MyNetFone's new online portal for managing and configuring your Virtual PBX. 
  • MyNetFone Virtual Fax Guide - this guide demonstrates the usability and functions of the Virtual Fax using the online Virtual Fax User Portal.
  • Invoice Reading Guide - a handy guide to help you understand the different categories and charges on your MyNetFone invoice.

Emergency Services with VoIP

When choosing to connect to VoIP, you need to be aware of some limitations of VoIP inherent to the nature of this service, particularly relating to calling emergency services. Please click here to find out more.

Internet Security

Protect your information & privacy online by following our Network & VoIP Security Tips. This is especially useful for Asterisk users, and their systems can be more susceptible to online threats.

includes handy tips and advice to help you make the most of your service.